At Himalayan Buff, we value your privacy and are committed to protecting your personal information. As a trusted name in the Indian trekking industry, we aim to provide a secure, transparent, and enjoyable experience from the moment you book your trek with us. This Privacy Policy outlines how we collect, use, safeguard, and share your information in alignment with our values of adventure safety, eco-tourism, and community empowerment.
When you book a trek with Himalayan Buff, we collect necessary details such as your name, contact number, address, and email to process your reservation and offer customized assistance. For safety reasons, we may also request your emergency contact details and relevant medical information.
We collect non-personal information such as your IP address, device type, browser, and operating system when you browse our website. This helps us improve your experience, personalize your interactions, and optimize site performance. Cookies enable us to remember your preferences and enhance functionality.
If you choose to subscribe, we may send you updates about upcoming treks, special offers, safety advice, and more. You can adjust your communication preferences or unsubscribe at any time.
By submitting your personal information through our website—whether during booking, inquiries, or payments—you consent to its collection and use for these specific purposes. For any additional use (such as marketing), we will request your explicit consent.
If you would like to withdraw, update, or delete your information, you can contact us at info@himalayanbuff.com
We implement robust security measures to protect your data from unauthorized access, misuse, or breaches.
Secure Transactions: Payments are processed securely via Razorpay. We do not store your card details.
Data Retention: We retain personal data only for as long as necessary to fulfill trek-related services, meet legal requirements, or support inquiries.
Restricted Access: Access to personal data is granted only to authorized personnel.
We work exclusively with reliable third-party partners who maintain strict data protection standards.
Payment Gateway: All transactions are securely processed through a secure payment gateway.
Legal Disclosures: We may disclose personal data when legally obligated or when necessary to protect our team and participants.
Once you leave our website or interact with third-party services, their privacy policies will apply.
We respect your control over your personal information. You have the right to:
Access: Request a copy of your personal data.
Correct: Update or amend any inaccurate information.
Delete: Request the deletion of your personal records.
Object: Opt out of marketing communications.
To exercise any of these rights, email us at info@himalayanbuff.com.
We use cookies to improve site usability, analyze traffic, and enhance trek search experiences. You can control cookie usage through your browser settings. Note that disabling cookies may affect website functionality.
By using our website and services, you confirm that you are of legal age in your region or have obtained consent from a parent or legal guardian to book a trek.
This Privacy Policy may be updated periodically to reflect changes in our services, legal compliance, or security measures. The most recent version will always be available on our website. For significant updates, we will notify users via email or public announcements.
In the event of a company merger or acquisition, your personal data may be transferred to the new entity to ensure uninterrupted service.